Technical Support FAQ

Contacting Skyline Technical Support
You can contact our technical support team between 8am to 6pm Monday to Friday via our ticket system or by calling 01277 888438 opt 3, for leased line custo...
Tue, 24 Nov, 2020 at 12:33 PM
Connection Settings
Once a Skyline connection has been installed you will be presented with a standard RJ45 ethernet cable or socket capable of auto speed/duplex/straight/cross...
Sun, 11 Dec, 2022 at 4:39 PM
Outgoing Mail
Skyline customers can use mail.sky-mail.net for outbound smtp. If you have any issues authenticating please contact our support team.
Thu, 10 Jan, 2019 at 3:14 PM
Troubleshooting
Did you know that in most cases the faults reported by customers are resolved by turning their router off for a moment, then back on again. Never press o...
Mon, 18 Feb, 2019 at 2:34 PM